For registration issues or order number retrieval:
Please email us to firstname.lastname@example.org
with either your order number or registered email address!
What can I do if I lost both the order number and the registered email?
Please contact us via email@example.com
, providing more info on the order, like your name, purchase date, company name or anything else that you keep. We will try our best to find your registration info on time.
- Order Help: Any inquiry on placing an order, changing the order, and payment, etc. please refer to Order Help!
- Frequently Asked Question (FAQ): You may find answers here to your question while using the program.
- Knowledge Base: Solutions, tutorials, and reference materials, etc. are provided for your inquiry.
- Forum: You may find answers to your questions that some others may have had encountered and solved. Moreover, our technical support center colleagues are publishing technical support here every now and then.
- Email: You may email us at firstname.lastname@example.org for specific problem solving.
- Telephone: Call us directly for live communication.
Tel: +86-512-8186-8380 (Monday-Friday, 8:30 a.m. to 5:30 p.m. GMT+ 8, Beijing Time).